Contact Us

Have a question about your order, a product, or just want to say hello? We're here to help.

Customer Support

Email us at support@fandirect.com and we'll get back to you within 1–2 business days.

For urgent order issues (wrong item shipped, damaged product), please include your order number in the subject line so we can prioritise your case.

What We Can Help With

• Order status and tracking
• Returns and exchanges
• Product questions
• Sizing and fit advice
• Wholesale and bulk orders
• Press and partnership enquiries

Shipping Enquiries

Before getting in touch, you may find answers faster in our FAQs or Shipping Policy pages.

FC Barcelona Official Store

The FC Barcelona store is operated by FanDirect Ltd. FanDirect Ltd is an official licensee of FC Barcelona.

We aim to respond to all enquiries within 1 business day, Monday to Friday.