Shipping Policy

Last updated: 28 October 2026

This Shipping Policy applies to all orders placed through the FC Barcelona official store, operated by FanDirect Ltd.

Processing Time

Orders are processed within 24 hours of payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping

All fees and duties are calculated at checkout based on your requested delivery destination.

We ship internationally via our fulfilment partner. Once your order reaches your country, a local carrier completes the final delivery to your home.

Delivery times are typically 6-10 days depending on customs clearance.

Order Tracking

Once your order ships, you'll receive a tracking number by email. For assistance with tracking numbers, please reach out to our Customer Support team.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us at support@fandirect.com with your order number. We will investigate with the carrier and resolve the issue as quickly as possible.

Questions?

Contact our support team at support@fandirect.com or visit our FAQs page.